The offer and the sale of the products through the website www.albertengo.net are governed by these terms and conditions of sale.
The products purchased on the website www.albertengo.net are sold directly by the company Albertengo
Snc , entered in the Register if Companies in Cuneo, based in Torre San Giorgio, Via Cardè 9, VAT:
02704370044, which carries out its e-commerce activity directly to customers.
Customers should carefully read these terms and conditions of sale before making any purchase on this website.
1. Purchase order and conclusion of the contract
In order to conclude the purchase successfully products on the website www.albertego.net you must fill in
the order form and sent it electronically to Albertengo snc following the given instructions.
The order form will be present in our database only for the necessary time to complete the order.
The sale contract will and when Albertengo Snc will receive the payment from the client.
Once the contract is ended the company Albertengo snc will send the client, via e-mail, the confirmation of the order.
The goods will be delivered within 10 working-days after payment.
2. Product features
Every product on the website www.albertengo.net has its image and technical data sheet, in which all the ingredients are listed.
3. Prices
The prices indicated on our website are valid only for Italy and include VAT. For purchases made from and to abroad, changes in these prices will be possible as a result of the application of VAT provided for by the arrangement of the country of destination, transport costs excluded.
The site is reserved for Italian and foreign individuals, for only ITALY companies;
the ON-LINE shop is not intended for purchases for foreign companies, for these subjects it is advisable to use the specific channel of ALBERTENGO PANETTONI S.P.A,
info@albertengo.com
3.1 Shipping Charges
-ITALY / SAN MARINO
For orders of expenditure up to € 90.00 is
applied by way of freight charges, a flat fee of € 12,50 / 7,50.
For all orders over € 90.00 shipping charges
are to be borne of Albertengo Snc.
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
-
GERMANY / AUSTRIA
For orders from 1 to 2 pz € 17,50
from 3 to 4 pz € 21,00
from 5 to 6 pz € 23,00
from 7 to 12 pz € 37,00
from 13 to .... € 58,00
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
-
BELGIUM / HOLLAND / LUXEMBOURG
For orders from 1 to 2 pz € 23,00
from 3 to 4 pz € 26,00
from 5 to 6 pz € 41,00
from 7 to 12 pz € 51,00
from 13 to .... € 72,00
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
- FRANCE / THE PRINCIPALITY OF MONACO
For orders from 1 to 2 pz € 23,00
from 3 to 4 pz € 29,00
from 5 to 6 pz € 35,00
from 7 to 12 pz € 37,00
from 13 to .... € 69,00
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
- SPAIN
For orders from 1 to 2 pz € 23,00
from 3 to 4 pz € 28,00
from 5 to 6 pz € 30,00
from 7 to 12 pz € 50,00
from 13 to .... € 67,00
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
- GREAT BRITAIN
For orders from 1 to 2 pz € 26,00
from 3 to 4 pz € 33,00
from 5 to 6 pz € 34,00
from 7 to 12 pz € 69,00
from 13 to .... € 75,00
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
- GREECE / IRELAND / MALTA / PORTUGAL
SWEDEN / FINLAND / LITHUANIA / NORWAY / ROMANIA
Only one piece available € 29,00
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
SWITZERLAND
For orders from 1 to 2 pz € 37,00
from 3 to 4 pz € 52,00
from 5 to .... on request
CHARGES AND CUSTOMS DUTIES CHARGED TO THE CUSTOMER
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
THE PRICES VIEWED DURING THE ORDER CONCLUSION PHASE ARE EXEMPT FROM VAT AS PER N.I. ART. 8 / A and B
-
USA/CANADA
For orders from 1 to 2 pz Euro 58,00
from 3 to 4 pz Euro 127,00
from 5 to .... on request
CHARGES AND CUSTOMS DUTIES CHARGED TO THE CUSTOMER
Shipments are made only for the country and not for overseas departments, resulting in order cancellation
THE PRICES VIEWED DURING THE ORDER CONCLUSION PHASE ARE EXEMPT FROM VAT AS PER N.I. ART. 8 / A and B
4. Payment
You can
only pay by:
-
Credit card, making sure that you register with our bank partner
, you also have to write the name of the owner of the card, card number, expiration date and secure code of the card.
The order will be successfully concluded only when Albertnego.net website will reappear again on your screen.
BE CAREFUL
careful not to close Unicredit browser window or the order will be cancelled.
The customer will receive the confirmation of payment by mail.
Albertengo Snc will receive only the communication of payment provided by the manager of the credit card.
The followings card are accepted:
Visa - Visa Electron - Mastercard - Maestro - Postepay - American Express
Be Careful! No data transfer (credit card number, security code) will be registered by Albertengo Snc, because we don’t have acces to bank information.
5. Delivery
Delivery is made by DHL and delivery time is from 5 to 8 working days for shipping in Italy.
Delivery is made by MAIL BOXES ETC. and delivery time is from 5 to 10 working days for other countries.
The goods will be delivered exactly at the address indicated in the order form.
The ordered goods are covered by Albertengo insurance.
Please check the number of items. If they result non to be correct please immediately inform the carrier.
We recommend that you always put on the courier's delivery receipt the words "WITH RESERVE OF CONTROL".
All the products shown on the website www.albertengo.net are available unless otherwise explicitly stated.
6. Withdrawal
According to the law D. Lgs. 06.09.2005 n. 206, the client has the right to cancel the order and send back the products within 10 working days by a written communication through registered letter to the company Albertengo Snc.
The communication can also be sent within the same time limits, by the following: telegram, telex, mail and fax.
You must send back the products to Albertengo snc by courier within 10 working days after the receipt of the goods.
The client has to pay shipment costs for the goods no longer wanted.
Albertengo snc will pay back the client by bank transfer as soon as possible snc within 30 working days starting from the date of the withdrawal.
The products must be returned undamaged in their original packaging.
7. Substitution and complaints
For complaints or request for substitutions of products, contact us at the following address:
assistenza@albertengo.net.
If the products seems to be damaged or not suitable, the clients can contact Albertengo Snc about the damaged goods.
Informing us we will send to you a carrier to pick up the damaged goods and shipment costs will be pay Albertengo Snc.
Albertengo will check the damage of the products and will substitute the damaged one with a new product as soon as possible.
8. Personal Privacy
The website "www.albertengo.net" is accessible and navigable anonymously.
All product’s data sheets are freely available.
You must register only when you decide to purchase.
At that point it will be asked only the personal data necessary to deliver the order.